Please understand that neither our employees nor our system adminstrators ever have access to your complete credit card number. We only ever see the last 4 digits of your card wich are stored with your order details within our e store. This prevents us from adding items to your order. We can only refund portions of the transaction or the complete amount.
Our shipping is discrete and will also be from Custom Instruments.
We don't have access to pass any special instructions to your delivery person. (like put inside screen door)