Honestly I have no idea why they make this device without the bottom to screw off. This way we customers can screw off to change to the different adapter so we don't have to spend another $200 on a hammer for using a different bowl! Shame on you guys, we all have different bowls why not make the adapter from male to female! A simple screw off.
I had to take 15 3mm pearls out permanently. Then bury a 6mm pearl have 15 less 3mm pearls, that's fine, but I had to go through 4-5 lengthy emails because I was pumping over 600F to heat the hammer. I was at 625-50F just to get some decent clouds with bowl size of .5g. and the hits were harsh with heat. If I went lower temps no clouds and anything lower than .4g on 600F lacking any clouds. Plus I would have materials left still green in it (wasn't cooking right, not even cook).
Long story short the customer service rep "Chris" which I recommend never dealing with was rude and as I poured the issues out I was having he basically stated it was not the product. The representative also stated he heard no one using it at Temps over 550F, I sent him 2 links of YouTube reviews stating Temps were at 590-600F. Then stating oh well I mean 4 of the people who test it here in the office. Then states we just had a show where we were pumping it at 600F, this was in like the 3rd email they sent. I have the emails to prove all this so I'm saying watch out! They feel the customer must be wrong...lol.
This product has so much potential but the custom service rep I dealt with, not good!
He asks why did you buy this? I'm like are you trying to not have my sale...lol.
Anyway, it works, after the 5th email last thing in email try adjusting the pearls! I'm like why didn't you say this 1st SMH...I'm at about 565-585F with adding the 6mm pearls (which is my recommendation to all not theres!). Put the 6mm pearl more on the top not bottom but bury it under the 3mm pearls. So this is the product not the customer as the pearls need to have more variety in shape so the heat can retain better. As of now, with the adjustment I'm OK with it at 565-585F with .4-5g. I get much better even cooks, no green but if I want to micro dose say .2 bowl just for say wakenbake I have to adjust it to 600-610F. That's much better than raising it to over 650F for micro dosing where at those higher Temps its too harsh.
Hope this helps all!
If you buy, you will have to adjust the pearls to get better Temps and flavor. I use a glass bowl, I used several different types. I also was getting fluctuating Temps. When putting hammer on and I set it at say 600F the Temps would rise to 625F and slowly rise topping at 635F. Then slowly lower to 595 when set at 600F. As soon as I changed the pearls around messing with sizes the Temps were much more accurate, more flavor and worked at a better proficiency
I'd give this higher reviews but the customer service rep sucked! Took me frustration explaining the issues as he explained its not the machine or anything but my fault lol. Though they never suggested moving the pearls till after the fact and again the 6mm burying is my suggestion. When I bought the Bzero, I had 2 6mm pearls buried with about 125 3mm pearls give or take. I can run the Bzero at Temps of 550 with clouds all day long. I honestly forgot I did this with my Bzero so when he suggested moving the pearls around I thought about the idea from the Bzero.
Works much better, I'm going to but some 4mm and put one in to see if I can get better Temps and flavor.
As they do, they use us as the guinea pig while we waste money so they can get a finished product. I'd say they should mix the pearls up test it out try get better heat retention on the hammer. My opinion.